Coverage Across Aurora and the Denver Metro
Aurora spans three counties, Arapahoe, Adams, and a small piece of Douglas, and covers roughly 163 square miles, from the historic Fletcher townsite near Colfax Avenue out to master-planned communities pushing toward E-470. Response coverage through this line follows that same footprint, extending into neighboring communities like Denver, Centennial, Parker, and Commerce City.
Rather than treating the whole metro area as one uniform territory, each service area page below reflects the housing age, plumbing, and storm exposure specific to that part of town.
Why Location Changes the Restoration Approach
Housing Age and Plumbing Materials
A home in Original Aurora, platted back in 1891, is more likely to have legacy supply and drain lines than a new build in Painted Prairie or the Aurora Highlands, which are constructed to current code with PEX or copper. That difference affects how a leak develops, how a crew accesses the problem, and how a repair gets scoped.
Flood and Drainage Exposure
Neighborhoods near Sand Creek and Toll Gate Creek sit closer to the city's primary stormwater drainageways, which matters most during intense summer thunderstorms and flash-flood events like the one Aurora experienced in September 2013. Areas farther from these creek corridors still see storm-related water intrusion, just more often from roof and window failures than surface flooding.
Hail and Storm Exposure
Every part of Aurora sits inside "Hail Alley," but roof age, pitch, and material vary by construction era, which affects how much protection a given roof has left after storms like the May 2017 or May 2024 hailstorms. Older roofs nearing the end of their service life are generally more vulnerable to wind-driven water intrusion after a hail event.
From Established Neighborhoods to New Construction
Aurora's growth has moved outward in stages: from the original Fletcher townsite, through post-war and 1960s-80s tract development in central Aurora, into 1990s-2010s master-planned communities near E-470, and now into still-expanding neighborhoods toward the city's northeastern edge. Each stage left behind a distinct building pattern, and each service area page reflects the pattern relevant to that part of town.
Basements Are the Common Thread
Unfinished and finished basements are typical of Colorado home construction across nearly every one of these eras, which means basement moisture and flooding are a shared risk across the city, even as the specific cause, aging plumbing versus a hail-damaged roof versus storm runoff, varies by neighborhood and construction period.
One Emergency Line, Local Dispatch
Regardless of which neighborhood you're in, the process starts the same way: a call to the emergency line, a few quick questions about your location and the type of damage, and a routing to a licensed, insured restoration contractor already serving that area. Whether the issue is water damage, fire damage, or mold growth, the dispatch approach is the same.
Residential and Commercial Coverage
Coverage isn't limited to single-family homes. Apartment communities, condo buildings, and commercial properties throughout Aurora and the surrounding metro are covered by the same network of restoration contractors, sized appropriately to the scope of the property.
Browse the service area list below to find the page specific to your neighborhood, or contact the emergency line directly if you're dealing with active damage right now.
Frequently Asked Questions
Do you cover areas outside Aurora city limits?+
Yes. Coverage extends into neighboring Denver-metro communities including Denver, Centennial, Parker, and Commerce City, in addition to Aurora neighborhoods.
Does my neighborhood's age affect the type of damage I might see?+
It can. Older neighborhoods are more likely to have legacy plumbing that's more prone to leaks, while newer construction is generally less exposed on that front but still faces the same regional hail and storm risks.
Is response available for homes near Sand Creek or Toll Gate Creek?+
Yes. Areas near these drainageways are covered like the rest of Aurora, and the responding contractor will factor in flood-related considerations specific to that location.
How do I find the page for my specific neighborhood?+
Scroll through the service area listing on this page to find your neighborhood or nearby community, or call the emergency line and mention your address directly.