Call Now, Lines Are Answered Day and Night

Water spreading across a floor, smoke settling into a house after a fire, or a musty smell that keeps getting worse doesn't wait for business hours, and this line doesn't either. Call (720) 513-1198 any time, any day of the year, and you'll reach a live person, not a voicemail box.

What to Have Ready When You Call

A few details up front help route your call to the right crew faster:

  • The property address, including unit or suite number for multifamily and commercial buildings
  • What type of damage you're dealing with, water, fire and smoke, or mold
  • Whether the situation is actively getting worse, such as continued water flow or a lingering smoke smell
  • Your homeowners or commercial insurance carrier, if you have a policy and know it, though this isn't required to get connected

What Happens After You Call

Your call is routed to an independently licensed, insured, and IICRC-certified restoration contractor serving your part of Aurora. That contractor confirms availability and coordinates dispatch directly with you, then handles the on-site assessment, mitigation work, and, where needed, insurance claim documentation.

Not Sure If It's an Emergency?

If you're unsure whether standing water, smoke odor, or visible mold growth needs immediate attention, call anyway. The person answering can help you figure out next steps, even if that turns out to be a same-week inspection rather than an urgent dispatch.

Coverage for Your Part of Aurora

Whether you're near Original Aurora, out toward Southshore and the Aurora Reservoir, or in one of the surrounding Denver-metro communities, your call is matched with a contractor already familiar with that area's housing stock and storm exposure. See the full service area list for specifics.

Residential and Commercial Calls Welcome

This line takes calls from homeowners, renters reporting a landlord-owned property, property managers, and commercial building owners alike. The intake questions are the same regardless of property type, and the responding contractor sizes the crew to match the job.

Other Ways to Reach Out

For general questions rather than an active emergency, you can also review the water damage restoration and fire damage restoration pages before calling, or read through the resource center for background on what to expect.

Mailing address: 1381 Worchester St, Aurora, CO 80011

Frequently Asked Questions

What's the fastest way to get help?+

Call (720) 513-1198. Phone calls are answered live around the clock and routed to an available local crew faster than a web form submission.

Do you respond to commercial properties, not just homes?+

Yes. The restoration contractors in this network handle commercial buildings, multifamily properties, and single-family homes.

What if I don't know my insurance information yet?+

That's fine. You don't need insurance details to get connected with a crew. The responding contractor can help you gather what's needed for a claim once they're on site.